Dear Au Pair Foundation Community,
At Au Pair Foundation, our mission is to provide personalized, one-to-
one service to our host families and au pairs. We are constantly
looking at ways to improve our program and make it the best au pair program
in the United States. In order to better fulfill this mission, we are
pleased to announce our new field staff structure. By restructuring
our field staff, we will be able to continue our exceptional customer
service and continue to strength our program of flexible and affordable
Au Pair Foundation field staff is comprised of a team of professionals
committed to the mission of cultural exchange. We take pride in our
personalized service, offering both our host families and au pairs with a
team that is well trained and also committed to our mission of quality
cultural exchange experiences. Our mission is to give our host families and
our au pairs the right expectation, which is the key to a successful
Ellen HoggardPresident, Responsible Officer
Ellen has worked in the field of international education for 25 years. She has had the good fortune of being involved in international educational exchange programs since the age of 14 when she went on her first high school exchange. Prior to APF Global Exchange Ellen has had the privilege of working for many wonderful organizations – such as The CLOSE UP Foundation, AFS International, AMIDEAST, Sister Cities, OPEN DOOR Student Exchange and AYUSA. During Ellen’s time at OPEN DOOR as Vice President for International Programs, she and the founder started the first exchange programs in Russia, Romania, the former Czechoslovakia, Lithuania, Poland and Hungary. Ellen then supervised all the grant programs under Samantha Smith programs in Eastern Europe, the FLEX program, and the Congress-Bundestag Vocational exchange program and obtained funding from the Soros Foundation. Ellen was invited to the White House to meet President Clinton in the Oval Office in honor of her work with the Congress-Bundestag program. She also represented the US field of youth exchange at the 1996 Department of State Transatlantic summit between the US and the European Union. She received the Award for Distinguished Service from Sister Cities International.
As a proud mother of two daughters, Ellen strongly supports the Au Pair program’s core values and achievements to promote opportunities for young people to live abroad and to give families worldwide the chance to have a young person from another country as a part of their family.
Theresa NelsonVice President, Finance and AdministrationAlternate
Theresa has been involved with J-1 Exchange Programs for the past 16 years, including Au Pair, High School and Work &
Travel programs, where she served as an Alternate Responsible Officer for all programs. She has traveled throughout the
world doing embassy visits to educate and introduce the High School Exchange and Work & Travel programs. More specifically,
Theresa was closely involved in the formation of a new exchange company in Poland, working closely to ensure the proper
formation of this new company. She has extensive experience and knowledge of SEVIS and Department of State Regulations.
Theresa’s financial management background is extensive, spanning more than 20 years of experience in financial, business and
office administration. She excels at performing all financial related matters, including management of cash flow, monthly
financial closings, and financial reporting. She is passionate about accounting and loves to crunch those numbers!
Theresa has been with Au Pair Foundation since its inception, serving as one of its Alternate Responsible Officer’s from
the beginning. As the Vice President of Finance and Administration, she oversees financial and accounting related matters,
while overseeing all office administration. She is a strong believer in Au Pair Foundation’s mission and Au Pair
Foundation’s responsibility of providing an excellent au pair program for all program participants.
Theresa lives in Petaluma, California with her family, a small community north of San Francisco, near California wine
country. She is a proud mother of two boys and a die-hard San Francisco Giants fan!
Carrie CromptonNational Director of Field Operationscarrie@aupairfoundat
ion.orgPhone: (314) 802-8603
Carrie has been involved with the au pair program for 5 years. Carrie has always been heavily involved in the development and marketing aspects of the au pair program, as well as the customer service and satisfaction she provides for the Host Families and Au Pairs she works with. As the National Director of Field Operations, Carrie oversees the field as it pertains to current Host Families and Au Pairs, Regional Directors and a team of Community Representatives around the country. She is also responsible for national and regional sales, growth and marketing strategies. Additionally, she works to create initial and continuing training for Community Representatives and Regional Directors. Her passion for the au pair program is evident in the level of service she provides for all she comes in contact with in her work.
Carrie lives in Saint Louis, Missouri with her husband, Seth, and her two young sons. Carrie and Seth met during a law school study abroad program in Madrid, Spain, and have loved travel, language and cultural exchange ever since. They have enjoyed many wonderful trips abroad and hope to continue crossing places off their bucket list – next up is Argentina! Carrie and her family now have are now a Host Family to their second wonderful Au Pair from Germany.
Our Regional Directors are responsible for all new development and
marketing by helping current host families navigate getting their next Au
Pair. They help au pairs throughout their au pair year and also to
navigate their extension year. Our Regional Directors works very
closely with the Community Representatives in the their region, by
conducting all hiring and training programs for the new and existing field
staff in their region, including a continuing education training
In order to bring you the best customer service, our Regional Directors are
available on a 24/7 basis for any emergency situations. As mothers
themselves, they understand the importance of having loving, well screened
top quality childcare for one’s children.
By offering personalized, one-to-one service, Au Pair Foundation offers
American families a flexible and affordable childcare option by placing
highly qualified, loving childcare providers from other countries in their
home for up to two years. Our host families learn more about the au
pair’s culture, language and the world around them, while our au pairs
learn about life with an American family, experience a unique cultural
exchange and create lasting memories throughout the program year. Our
boutique agency strives to provide all of our host families and au pairs
with an exceptional cross-cultural exchange and childcare program that will
enhance their understanding and acceptance of other cultures and foster
Bring the world to your children today!
Our Regional Directors are available to
both host families and au pairs and are a source for anything related to
the au pair program. Please email or call them at any time with
questions or comments.We look forward to our continued relationship for
many au pair years to come!
The Au Pair Foundation Team
Community Representatives are our field representatives who support and keep the communication flowing between the host families, au pairs, and headquarters. The Community Representative supports the family and au pair with information, advice and mediation throughout the program year. Community Representatives screen, interview and orient host families. Become a Community Representative.
Our Overseas Partners screen, interview and test our au pair candidates to ensure only the highest quality au pairs are selected for our program. Au Pairs must undergo English Language Testing, Criminal Background Checks, Reference Verification, and Medical Examinations.
If you are interested in partnering with us, please submit this form for evaluation.
Au Pair Foundation
U.S. Office Staff:
1-866-428-7247 or 1-866-4AUPAIR
National Director of Field Operations
VP of Finance and Administration
205 Keller Street, Ste 204
Petaluma, CA 94952
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